Privacy Policy

Last Updated: November 2026

 

1.0 Who we are

This website is operated by Solange Newton (ABN 59 028 460 784), a Digital Marketing Consultant based in Australia. Our website address is https://solange.com.au.

We are committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

2.0 What personal data we collect and why we collect it

2.1 Contact forms and enquiries

When you submit an enquiry through our contact form, we collect your name, email address, phone number (if provided), and any details you include in your message. We use this information solely to respond to your enquiry, provide quotes, and communicate with you regarding our digital marketing and copywriting services.

2.2 Newsletter and updates

If you subscribe to our mailing list, we collect your email address (and name, if requested) to send you updates, blog posts, and marketing insights. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

2.3 Comments

When visitors leave comments, we collect the submitted data, IP address, and browser user agent string for spam detection. An anonymised hash of your email may be sent to the Gravatar service (see automattic.com) to verify usage, making your profile picture publicly visible upon comment approval.

2.4 Cookies

We use cookies to enhance your experience:

Comment cookies: Optionally save your name, email, and website for one year so you do not have to re-enter them.

Essential and login cookies: Temporary cookies check browser support and save login/display preferences, expiring between two days and one year.

Analytics and performance cookies: Track interaction and site usage (manageable via your browser settings).

2.5 Embedded content from other websites

Articles and portfolio items may feature embedded content (such as videos, images, or social media feeds) from external websites. This content behaves identically to visiting those external sites directly, which may collect data, use cookies, and track your interactions.

2.6 Analytics

We use website analytics tools (such as GA4 and Bing for Business) to gather anonymised traffic and usage data to help us improve site performance.

 

3.0 Who we share your data with

We do not sell or trade your personal information. Data is only shared with trusted service providers necessary for operations, including:

  • Website hosting and security providers
  • Automated spam detection services
  • Email marketing platforms (we use Mailchimp) for subscribers
  • Website analytics providers

Some providers may store data on overseas servers (e.g., in the United States), and we take reasonable steps to ensure its protection.

 

4.0 How long we retain your data

  • Contact enquiries: Retained as long as necessary to address your request and meet tax/business record obligations.
  • Newsletter subscribers: Retained until you unsubscribe or request removal.
  • Comments: Retained indefinitely along with metadata to automatically recognise and approve follow-up comments.

 

5.0 What rights you have over your data

Under Australian privacy law, you can request access to or correction of your personal data. If you have commented or subscribed, you may also request an exported file of your data or ask for its erasure, excluding data we must keep for administrative, legal, or security purposes.

 

6.0 How we protect your data

We implement technical and organisational safeguards, including SSL encryption (HTTPS), strong passwords, and regular software updates. In the event of a significant data breach, we follow Office of the Australian Information Commissioner (OAIC) guidelines under the Notifiable Data Breaches (NDB) scheme.

 

7.0 Contact information

For privacy queries, data access requests, or complaints, please reach out to us:

Business Name: Solange Newton

Email: solange@solange.com.au

Website: solange.com.au

If you are unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.