I’m developing this website myself to showcase my skills in a dynamic logbook of my career achievements. I have over 24 years of experience in customer service and this is a facet I am very passionate about. Along the way, I obtained a Degree in Marketing and Digital Communication which is an area of expertise I accidentally fell in to based on my want to understand more about CX and UX. Those acronyms didn’t exist when I embarked on this journey.

I have an array of skills that include photography, videography & editing, writing with finesse, project management, relationship building, event planning, administration to the power of infinity, and so much more. My goal is to become an expert in CX & UX. 


  • 2013 – Bachelor of Communication (Marketing & Digital Communication) Griffith University

    ‘Award for Academic Excellence’ for placing in the top 5% of students in the Griffith University School of Business.

  • 2013
    First Place for the marketing pitch in ‘Internet Marketing’ developing a digital marketing campaign for Gold Coast Tourism awarded by Mr Alistair Tavares.

Academic Results

  • Internet Marketing
  • Strategic International Marketing
  • Strategic Market Simulation
  • Franchising & Small Business
  • Services Marketing
  • Market Research
  • Social Marketing
  • Advertising & Creative Strategy
  • Documentary Studies
  • Music Video Production
  • Screen Production
  • News Photography
  • Art & Cultural Work
  • New Media Art
  • Digital Publishing
  • Digital Writing
  • Writing for the Web
  • Consumer Psychology
  • Introduction to Marketing
  • Effective Writing
  • New Communication Technology
  • 30CP for prior education & employment
  • 1995-1996 (incomplete) – Bachelor of Journalism, James Cook University